1. Why It’s Important to Update Correctly

Updating your payment method properly ensures:

• Your SSDI payments are deposited on time and into the correct account
• You avoid delays or missed payments
• Your financial planning remains stable without disruptions

2. Ways to Update Your Payment Method

Online (Recommended Method)

• Log into your my Social Security account at ssa.gov
• Navigate to your Profile and select “Update Direct Deposit”
• Enter your new bank routing number, account number, and account type (checking or savings)
• Confirm and save your changes. Updates usually take effect within one business day

In-Person at a Local SSA Office

• Locate your nearest Social Security office using the office locator on ssa.gov
• Schedule an appointment or visit during office hours
• Bring a valid photo ID and a voided check or official bank letter showing your new account information
• A representative will update your payment details directly in the SSA system

3. What You’ll Need

Before updating your payment method, make sure to have:

• Your Social Security number
• The new bank’s routing and account numbers
• The type of account (checking or savings)
• Valid photo identification if updating in person

4. After You Make the Change

• Keep your old account open until you confirm your SSDI payment has successfully been deposited into the new account
• Monitor your payment schedule to ensure there are no delays
• If you do not see your payment as expected, contact SSA immediately to verify your update was processed correctly

5. Important Note About Phone Updates

Due to increased security measures, SSA no longer allows direct deposit or payment method updates over the phone. Changes must be completed either:

• Online through your my Social Security account, or
• In person at your local SSA office

This change helps protect your benefits from fraud and identity theft.